It’s Almost Time to Say Goodbye to Orkut

Google is pulling the plug on Orkut on September 30, 2014. New accounts cannot be created anymore but if you already have an account for Orkut, you can still sign in by going to Orkut.com and signing into the Google account you originally used to sign up for the social networking service.

orkut-login

Until September 30, 2014, you can:

  • Log in and play games/use your account
  • Export your photo albums to Google+
  • Download your Orkut information

To download your Orkut information in a single ZIP file, use Google Takeout. You can download the following information from Orkut:

  • Your profile
  • Scraps received
  • Testimonials
  • Activities
  • Your photos

You can do this until September 2016.

After Orkut shuts down, you will no longer be able to:

  • Log in to Orkut, obviously
  • Export your photo albums to Google+
  • Access the Orkut apps and games

Public communities will be viewable in a public Community Archive.

Orkut, the Journey

Orkut is a social networking site founded in January 2004. It was named after the Google engineer who developed it. His name was Orkut Buyukkokten. Clearly, Orkut was way easier to spell and use than Buyukkokten!

Orkut is easy enough to pronounce: The emphasis is on the “or” while the “kut” is short.

When it was founded, Orkut was Google’s first foray into social networking. The subsequent updates and redesigns made it a leading social network in India and Brazil in 2008.

  • It was, at some point, the fastest and easiest social network to use. You could browse photos, check your friend’s profile and view updates faster than ever
  • The homepage was excellent. Large photos, notifications that are easy to access and fast navigation, it was all there
  • Being a Google product, Orkut also allowed for easy navigation to the other Google properties
  • Photos were easy to upload and share. You could select multiple photos and upload them all at once, reordering them as you please by dragging and dropping.

Other than that, Orkut also allows for extensive customization of profiles. You could:

  • Make your profile your own by picking your favorite theme and giving your profile a unique look
  • Do more than just write about yourself in the “About me” section. You could add a Youtube video or even embed apps
  • Find your friends quickly and easily. On Orkut, finding friends was one of the most important activities so the Orkut “find friends” feature was smart

Other commendable features of Orkut included:

  • A more dynamic friend list
  • Friends’ updates on your homepage
  • Posting scraps
  • Video chat

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5 Tools To Track Your Social Media Metrics

Social media is now held to the same standard as print and broadcast in the count of essential marketing channels for businesses. As such, your social media ROI needs to contribute to your bottom line.

Social-Media-ToolsThe challenge is taking a look at your existing business goals and setting social media goals to complement them. For example, your business goal this quarter may be to generate a specific number of leads or it may be to increase your landing page conversion by 15%. And since social media is pretty top-of-the-funnel, the corresponding social media goals will probably revolve around increasing engagement and traffic to your site.

Social Media Metrics that Matter

So you are using social media to reach your business goals. Engagement is a great corresponding social media goal because it impacts a business three-fold.

  • It increases traffic
  • It grows brand awareness and builds a community
  • It shows your voice

But “engagement” is not a concept as simple as the number of followers you have on Twitter or Facebook. It’s a fuzzy word digital marketers use to mean “interactions with your brand.” On top of this, you have to account for the fact that every social channel is different and unique in its own way and engagement isn’t the same for each.

So how can you measure social media engagement? And which tools do you use?

The most important social media metrics are touted to be:

– Conversation rate

This is the number of conversations per post. So on Twitter, this is the number of replies to a tweet and on Instagram, it’s the number of comments on any pin, post or photo.

– Amplification rate

In social media, any post that’s retweeted or reshared is, in essence, being amplified. So think of this metric as the number of repins, retweets and/or reshares a particular post garners.

– Applause rate

Every social network has a touch point to show applause. For instance, Twitter has favorites and Facebook has likes. Applause rate is based on this concept. It’s the number of “likes” a post gets.

– Economic value

This is, quite simply, the sum of short- and long-term revenue and cost savings.

– Relative engagement rates

And finally, should you ever wish to compare your conversion rate on Facebook as compared to your conversion rate on Instagram, this metric averages the number of conversations you accumulated per post per follower for each of your social media accounts.

How to Track Them

Once you establish your social media goals, the next step is to set up tools to measure the ROI on your social media. Measuring your social media efforts is critical to assessing whether or not you’re making an impact to the business.

To measure the ROI on your social media as well as social media success, there is a number of social media analytics software that you can use. Some to consider include:

1. Mondovo

A social media analytics software designed to help marketers get in-depth analysis and insights into their social media performance, Mondovo’s social tools include Facebook Analytics, Twitter Analytics, Facebook Competition Analyzer and Twitter Competition Analyzer. Access all your Facebook and Twitter data from one location and benchmark your performance against your competitors. With these tools, you will be able to keep a tight control over the nittiest, grittiest details that contribute to social media success.

The tools:

– Facebook Analytics

View and assess the performance of your Facebook Fan Page. This includes but is not limited to measuring your page’s amplification, reach, impact and engagement trends, all in one place.

– Twitter Analytics

This tool is designed to let you view and understand your Twitter account performance. This includes but is not limited to measuring your account’s performance and engagement and keeping a tab on your followers, retweets, mentions and engagement trends. Measuring these metrics is essential to assessing the impact of your tweets on your audience.

– Facebook Competition Analyzer

In social media, it sometimes becomes important to benchmark your brand’s performance against competitors. With Mondovo’s Facebook Competition Analyzer, view and understand the audience and engagement trends of any Facebook page. This tool is designed to help you assess your position and relative performance compared to your competitors.

– Twitter Competition Analyzer

And finally, a tool very similar to the one we just saw above, if you want to analyze the audience, content and engagement trends of any Twitter account, Twitter Competition Analyzer is your solution. Stalking has probably never been this easy or this fun.

2. HootSuite

Offering 3 plans (Free, Pro and Enterprise), HootSuite is the preferred social media analytics tool of many marketers. With HootSuite, you can

– Manage your social assets

– Create engaging campaigns

– Find, track and nurture leads and customers

– Get to know your audience

– Be at the right place at the right time when your customers need you

Some of the products by HootSuite include:

– uberVU via Hootsuite: This tool gives you real-time data about your brand making it easy to track influencers, stories, trends and more.

– Analytics: Helps you get all the data about your social media outreach and displays it in comprehensive and easy-to-read reports.

– Hootlet: Lets you post to multiple social networks with one click. This saves time and extends your reach.

3. SocialMention

SocialMention is a social media analysis platform that allows you to easily view and keep a tab on what people are saying about you, your brand, a specific product or any topic across the web’s social media landscape. It monitors Twitter, Facebook, YouTube and quite a few other social media networks to provide a real-time social media search and analysis service.

With SocialMention, you can also set up an RSS feed, email alerts or even add a real-time widget to your website. SocialMention’s Realtime Buzz Widget, for example, is a tool you can use to view the latest buzz about you, your brand or a product over the web.

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A Primer on Mobile Social Media Marketing

Let’s start this post with a question!

What do you do on your smartphone most often?

– Email clients?

– Check the news apps?

– SMS/Text messaging?

– Take pictures and/or record videos?

– Gaming?

For those of us who are completely honest, there is no shame in admitting that, for the most part, our time is spent on the social networking apps behaving like “stalkers.” We observe and obsess over people, places and things that are meaningful to us.

Mobile-Social-MediaOn any given day, how many times do you honestly check your social apps to see what your friends are eating for lunch or whom they are hanging out with?

According to Adobe’s 2013 Mobile Consumer Survey, in 2012, there was a 31% and 180% increase over 2011 in smartphone and tablet users respectively in the United States. Consumers today are increasingly using their smartphones and tablets to connect with brands through mobile-optimized websites and mobile apps.

Key findings of the 2013 mobile survey:

1. For consumers who have access to both a smartphone and a tablet, the device of choice remains the smartphone although tablets are rapidly rising in popularity.

2. Facebook is the dominant social network. It is accessed via mobile at 85%.

3. Twitter follows this number at 35% and Google+ at 21%.

4. The most popular social activity on mobile is to read status updates. Consumers are also using smartphones and tablets alike to view pages of their favorite brands.

In this era of emerging mobile-specific technologies, businesses have an unprecedented opportunity for brand differentiation.

Understand Your Audience Before you Address Them

Social media users fall under 3 different categories of people:

1. Thinkers

2. Questers

3. Leapers

For social media success, you need to have a cursory understanding of your target audience before you start talking to them.

– Thinkers

Thinkers use social media when they are contemplating whether or not to make a purchase. These are laid back people and are slow to act. 48% of Pinterest purchasers are thinkers that will favorite an item that they may or may not buy at a later date.

– Questers

Questers are people actively researching a potential purchase. They are information gatherers looking for feedback on items they are interested in.

– Leapers

Leapers are people who get inspired by social media to make a purchase. You may think of this category of people as impulse buyers. They take action quickly when they see something of interest.

These customer profiles are key to developing a successful mobile social media presence.

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