A well planned and executed social media marketing (SMM) strategy takes you where your users and buyers are. It lets you share the voice of your organization, get real time feedback for your products, create an instant buzz for your new product offerings, build customer loyalty, and reach an informed target audience. The great thing about a well carried out SMM strategy is that it requires very little financial investment from your side.
I) What to Include In Your Social Media Marketing Strategy
An effective SMM strategy will leverage all quality online social hubs where users and customers meet and converse. A good SMM portfolio includes a presence on diverse and multimedia social sites. Let’s take a look at the key elements of a good SMM strategy.
- Social Networking Sites
There are various social networking sites where you can create profiles to connect with your target audience directly. Create a Facebook fan page. Create tweets and retweets on Twitter. Create your organization’s profile on Linkedin. According to statistics released by Facebook, the social networking website has around 500 million active users, of which around 50% log in every day for commenting or browsing. A Facebook fan page thus makes a lot of sense to reach an active online audience. On the other hand, Twitter has real time updates and news-worthy tweets that even search engines show in their search results. The tweets about your products are quickly read and responded to by other users. A Twitter account to respond to and create a buzz about your product is therefore essential. Linkedin is accessed by a variety of professionals and businesses looking to connect and research for work and business. Hence, a Linkedin account for your organization is great for networking within the industry or with vendors.
- Blogs, Microblogging
Blogs give you a wide platform to talk about key issues. Blogs are also a great way of bringing traffic to your main website. For an effective blog, you need to post fresh and relevant content frequently, monitor and respond to comments, create internal links, and build a community of loyal readers. Microblogging through sites like Twitter also lets you send short, crisp updates.
Some famous company blogs are www.engadget.com, googleblog.blogspot.com, blog.facebook.com & en.community.dell.com/dell-blogs/default.aspx. If you want blogs related to SEO, you can check out searchengineland.com, www.seomoz.org/blog or www.searchenginejournal.com.
- Online Videos
Websites like Youtube have created a whole new arena for multimedia interaction. Sharing and viewing videos is now, not just an activity enjoyed by individuals for their own pleasure, but also a great way for an organization to share information about its products. Organizations have found sharing interesting and related videos on Youtube to be a great way of ensuring continual, sustained interest of the target audience. You can upload interviews of your top management, share presentations, or even share videos of social or business events in your organization. When Intel uploaded fun and digitally enhanced videos of its Consumer Electronics Show exhibit, it not only created a buzz but also ensured users got to know about its new Core Duo processor.
- Photosharing, Slide Sharing
Sharing relevant and interesting images with your user base also helps in creating pleasant, long-term associations. The images can be about widely anticipated events like a product launch, celebrity associations, or the organization’s internal events. Websites like Flickr have an active user base and can be leveraged for this purpose.
Slide sharing, on the other hand, directly appeals to the user’s needs by sharing information that they need and would use in their business. If your organization has conducted any good-to-know research, you can share the findings online. You can also share your presentations, slides, and reports through websites like Slideshare and Scribd.